Short Answer: Yes


With many modern enhancements in web and app design and a stronger attitude to cyber security, many web browsers and organisations have moved forwards with multimedia technologies and disabled access to Adobe's once popular Flash and Shockwave platforms. Our Trust have taken a similar approach with having the Flash player built into the Google Chrome browser disabled by default. However, this can be enabled for legacy support by older CD-Rom software and sites containing videos and interactive content. Flash enablement is set up to work on a site to site basis and will often require the click of an "Install" or "Enable" button first before your site will play the content. In other browsers such as Mozilla Firefox, a site may ask you to right click in the grey box where your content is supposed to appear in order to enable Flash player


If You Are Unsure About a Flash Player Installation

  • Are You Using Google Chrome? Currently Flash and Shockwave are only setup officially on our Trust PCs using Google Chrome. The shortcut to this can be found on the Desktop.


  • Try Clicking the Enable/Install Link Offered - Many sites will have Flash/Shockwave detection built in and will ask you to select a link to enable the player (or install it if it doesn't exist) and in turn display your content. This in turn will make your browser ask if you would like to Enable Flash Player. Selecting Allow/Enable and pressing the refresh button (pr F5 on your keyboard) will allow the content to then run as normal.
  • Try the Flash Test - Using popular test sites like isflashinstalled.com will allow you to check. Initially you will see this screen:


    Simply click the Enable link below it and press Allow when prompted by Chrome.


    Refresh the page (F5 on your keyboard) and the image should change. Repeat this process for  the site you wish to use.