IT FAQs

Frequently asked questions not necessarily specific to the Trust PC.

Does Quadramed work in the Training Rooms?
In general - yes. We have Quadramed CPR installed on all of our Training Room PCs as standard, though the shortcuts to each version that appear ...
Tue, 23 May, 2017 10:08 AM
My Account Has Been Locked Out!
    Windows 7 & 10 Please call the IT Service Desk on 01772 522185 and have your ID badge number ready. If it is a generic account, please ha...
Tue, 30 Oct, 2018 12:49 PM
Where Have All My Icons Gone?
Looking For Clinical Applications, ESR, Corporate Forms or Health Roster? These can now be found under Applications inside the Favorites sect...
Thu, 1 Nov, 2018 9:05 AM
What is my Network/NT1000/AD Login?
                                                                 When you start employment with the Trust, you will be issued with a usern...
Tue, 23 Oct, 2018 1:28 PM
Where are my Presentations?
If you have emailed the presentations to our Centres teams in advance of your booking, you will find your files on arrival in each room's ded...
Thu, 11 Oct, 2018 3:26 PM
I Can't Get Any Sound!
If you have a lack of sound coming from your computer, it's likely that either a hardware device like speakers or your headphones isn't connected co...
Tue, 16 Oct, 2018 10:22 AM
I Have A Blank Screen Appearing on my Projector/Monitor!
On occasion in the training rooms the Trust PCs may display at a slightly different resolution than what you are used to. This can be caused...
Thu, 1 Nov, 2018 9:09 AM
It's Asking Me to Sign In...
The first time you launch one of the Office 365 applications, Excel, Outlook, Word or PowerPoint, you may be asked to enter your credentials, this is your e...
Thu, 2 Jan, 2020 11:47 AM
Common Keyboard Shortcuts for Windows 10
With so many tools and options, Windows can be a vast piece of software to learn and use. To help make things easier, here are a series of images to help yo...
Wed, 5 Feb, 2020 11:22 AM